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The Doctors House

Doctors House Surgery, 40 Cameron Rd, Ilford IG3 8LF, UK – 020 8983 8211

I have been coming here since I was a baby and I’m now 36 and not only come for me but also my 2 year old and 7 month old. And all these people saying that the receptionist are over worked and rude, clearly do not appreciate good hard working staff when they see it. I have never had a people with them either face to face or on the phone. They are always helpful. However I have seen them being verbally abused by patients who can’t speek English and are just rude to start with. And to be fair I to would get a little irate if people spoke to me like it. The receptionist are lovely ladies who deal with a lot of people, long ques and the phone ringing all the time trying to book appointments, cancel appointments arrange appointments for test results and check people in if the system is down. So let’s just try and appreciate then a little more and think before we speek. Think have they already had to deal with stroppy patients already today have they maybe misses some of their lunch time to help people. Me and my family are EXTREMELY HAPPY with the receptionists and staff. And a huge thank u to Michelle for talking to a doctor about my baby this morning and phoning me back as his now on antibiotics and steroids as an emergency. Your all stars X The Lazell family

Five Elms Medical Practice

5 Five Elms Rd, Dagenham RM9 5TT, UK – 020 8517 1175

Why does the website say it closes at 3:30pm? this is not true, it shuts at 6pm except for Thursdays where it shuts early. Have a word someone.

Castleton Road Health Centre Dr M Quraishi Surgery

19-21 Castleton Rd, Ilford IG3 9QW, UK – 020 8599 9951

I have been with this surgery since I was young and all I can say it is very good I always get an appointment when needed. I have now moved and realise how good they were compared to the doctors in the new area. The receptionist have never been rude to me. Always get an hospital referral straight away no fuss.

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.